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In order to process you claim, we kindly request you fill in this form completely , including a copy of the proof of purchase, a description of the problem and 3 photographs (see further information by point 4). Jilong/Aqua-fun cannot be held responsible for damage as a result of chemical products and/or waste water, or for the effects of water damage. The warranty only applies to manufacturing defects.

! Fields marked with a star are compulsory fields

Point 1

Initial: Surname:*
Address: * Housenumber: *
Postcode:* Place:*
E-mail:* Telephone: *
Purchased at* Date of Purchase:*

Point 2

Please mark the applicable article in the list below:
click on the magnifying glass to view Spare Parts

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70.200.24.120
(JL017443ND)
540x274x122
Grey toon spare parts
70.200.24.072
(JL011398N)
404x201x100
Grey toon spare parts
70.200.24.116
(JL017445-1ND)
400x200x99
Grey toon spare parts
70.200.24.115
(AQ17445D)
400x200x99
Grey toon spare parts
70.200.24.126
(AQ017525DE)
400x200x99
Green toon spare parts

Point 3

problem:
Swimming pool leakage Pump leakage Missing parts Other
(*)please mark at least one of the above fields

Further information:

Please describe the problem in detail:

Point 4

a) upload receipt
b) upload a detailed photograph of the problem
c) upload a general photograph of the set (for example the pool and its surroundings)

Image of receipt(a)


Image 2(b)


Image 3(c)

validation Code: image

Service Center:

NEDERLAND / BELGIE / LUXEMBURG
Postbus 745, 8440 AS, Heerenveen
Tel: +31 513 626 666
E-mail:service@aqua-fun.info