nederlands english français deutsch

In order to process you claim, we kindly request you fill in this form completely , including a copy of the proof of purchase, a description of the problem and 3 photographs (see further information by point 4). Jilong/Aqua-fun cannot be held responsible for damage as a result of chemical products and/or waste water, or for the effects of water damage. The warranty only applies to manufacturing defects.

! Fields marked with a star are compulsory fields

Point 1

Initial: Surname:*
Address: * Housenumber: *
Postcode:* Place:*
E-mail:* Telephone: *
Purchased at* Date of Purchase:*

Point 2

Please mark the applicable article in the list below:
click on the magnifying glass to view Spare Parts

Sand filter Jilong
2,2 m³/ulogo

Filter pump
Jilong large 3,6 m³/ulogo

Filter pump
Medium 2,0 m/ulogo

Filter pump Jilong
medium 2,0 m³/ulogo

Filter pump
Jilong smal 1,2 m³/ulogo
2,2 m³/u
3,6 m³/u
2,0 m³/u
2,0 m³/u
1,2 m³/u


Point 3

leakage short circuit Missing parts Other
(*)please mark at least one of the above fields

Further information:

Please describe the problem in detail:

Point 4

a) upload receipt
b) upload a detailed photograph of the problem
c) upload a general photograph of the set (for example the pool and its surroundings)

Image of receipt(a)

Image 2(b)

Image 3(c)

validation Code: image

Service Center:

Postbus 745, 8440 AS, Heerenveen
Tel: +31 513 626 666